in-game summoner stats
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Bautista

shared this problem
2 years ago

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LEOkonami

Official Representative

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Stuck on saving summoner information

Hi, when I install overwolf and then launch

LolWiz for the 1rst time, and it asks me my summoner name and region y

fill it and click on save and get stuck there like 30 min..

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photo Employee
1

Hey there Bautista,

Thank you for your bug report. For us to better address your issue we will need you to try and reproduce this issue and then sending us your updated log files. Can you reproduce this issue? Or it happens to you only once? (Please follow the instructions here to learn how to send our log folder)

Keep me updated!

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1

Hi i have already made a ticket in overwolf support: https://overwolf.freshdesk.com/support/tickets/84

And

yes i can reproduce this issue and the log file in the ticket its after

trying to complete the summoner information several times

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1

The problem solved itself now i am able to save summoner information, but i'll send the log files anyway

photo Employee
1

Thank you very much...

We will check your issue

Keep On Rocking!

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