in-game summoner stats
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Brian Williams

shared this problem
3 years ago

Employees Involved

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LEOkonami

Official Representative

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Straight up doesn't work for me anymore

It was working for a few weeks, but as of February 7th it stopped. It opens up out of game, but when i enter a match i can see lolwiz open and close in my task bar and then nothing. If i try to reopen it while i'm in game, it just says "recieving stats, hold on".

Official Answer
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LEOkonami Posted 3 years ago

Hey there!

Thanks for reaching out to us! In order to better understand your issue we will need to analyze you Overwolf log folder, can you please send us your log files? Please follow the instructions [here] (http://support.overwolf.com/knowledge-base/how-to-sending-logs/). You can send to our support mail: support@overwolf.com with a link to this post :)

https://gfycat.com/BarrenEducatedHorsechestnutleafminer

Rock On

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same for me. "retrieving stats, hold on" whole game long

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